![]() In the case of a VPN Policy this indicates that the Phase 2 information doesn't match across the local and remote devices. IKE Responder: IPSec Proposal does not match (Phase 2).Examine the GVC Policy under VPN | Settings and ensure Manual Configuration is selected on the Client tab under Virtual Adapter Settings. In this situation a GVC Client is attempting to use a Static IP Address when that configuration is not supported in the GVC Policy. IKE Responder: %s Policy does not allow Static IP for Virtual Adapter.TIP: You can view the DHCP Relay Table by navigating to VPN | DHCP over VPN | Configure. This is commonly encountered when using Static IPs for GVC Users, and can be resolved by not using the IP Address in the DHCP Relay Table, or by using DHCP for GVC connections. The GVC User/Client is attempting to use an IP Address that is already used in the SonicWall DHCP Relay Table. IKE Responder: IP address already exists in the DHCP Relay table.Indicates the SonicWall Appliance needs to be Registered prior to utilizing GVC.Global VPN Client connection is not allowed.Deleting the GVC Connection on the Client (User Side) and re-adding it will resolve this. This indicates the SonicWall is not allowing Phase 2 negotiation using Simple Keys. Blocked Quick Mode for Client using Default Key ID.TIP: To view the amount of GVC Licensed Connections your device has navigate to System | Licenses and look for GVC. The SonicWall has reached either its limit of Device GVC Connections, or its limit of Licensed GVC Connections. Global VPN Client License Exceeded Connection Denied.The SonicWall cannot contact its listed RADIUS Server/s to verify the Users credentials. XAUTH Failed with VPN Client Cannot contact RADIUS Server.This references failed Logins via GVC and indicates the User is providing an incorrect Username and/or Password. XAUTH Failed with VPN Client Authentication Failure.If you're on a Firmware below the recommended branches, please strongly consider upgrading. NOTE: These Log Messages are based on the most up to date branches of SonicWall firmware, 5.9.X.X for generation 5 SonicWalls and 6.2.X.X for generation 6 SonicWalls. The purpose of this article is to decrypt and examine the common Log messages regarding VPNs in order to provide more accurate information and give you an idea of where to look for a resolution to specific VPN issues. When troubleshooting a IPSEC VPN Policy either a Site to Site VPN, or Global VPN Client (GVC) connectivity the SonicWall Logs are an excellent source of information. Copy URL The link has been copied to clipboard.Content Filtering Client Control access to unwanted and unsecure web content.Capture Client Stop advanced threats and rollback the damage caused by malware.Cloud Firewall (NS v) Next-generation firewall capabilities in the cloud.Cloud App Security Visibility and security for Cloud Apps. ![]() Email Security Protect against today’s advanced email threats.Switches High-speed network switching for business connectivity.Wireless Access Points Easy to manage, fast and secure Wi-FI. ![]()
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